Frequently asked questions

SparkList is a visual checklist and proof-of-work app for short-term rental property managers and cleaning teams.

SparkList is built for property managers, conciergeries, cleaning companies, and teams who manage short-term rental turnovers.

SparkList helps managers verify cleanings, inspections, and property tasks remotely using visual checklists, photo proof, timestamps, and location tracking.

No. SparkList can be used for cleaning, inspections, maintenance checks, restocking, and any recurring property task that needs clear proof of completion.

You can create a checklist from the checklist editor. Add rooms, tasks, photo requirements, custom questions, and instructions for each step.

Yes. Each property can have its own checklist with specific rooms, tasks, photos, and requirements.

Yes. You can create as many checklists as you need for each property.

You can share a temporary checklist link for a specific job, or invite cleaners to join your team in SparkList.

It depends on how you share the checklist. Cleaners can use a temporary link for a specific job, or join your team if you want to manage them more regularly.

Yes. Cleaners use the SparkList app so they can follow the checklist, upload photos, and use location tracking when required.

The manager sends a checklist link. The cleaner opens it on their phone and follows the step-by-step workflow in the SparkList app.

Instructions are shown directly inside the workflow. Each step can include tasks, reference photos, notes, and specific points to check.

It depends on the checklist settings. Some steps may require a photo, while others may be optional. SparkList clearly shows what is required.

The cleaner follows the instructions, completes the task, and validates the step. If a photo is required, SparkList will ask for it before the step can be completed.

Yes. Cleaners can report a problem by adding a photo and description. The manager is notified so they can review the issue quickly.

SparkList requires a smartphone and internet access to start and complete jobs properly, especially when location tracking is required.

Yes. You can manage multiple properties from one dashboard and monitor activity across your portfolio.

SparkList supports unlimited properties. For larger portfolios, we can also offer dedicated support.

Yes. SparkList works for individual cleaners, small teams, and larger cleaning teams. Cleaners do not pay to use the app.

SparkList uses visual checklists so every cleaner knows exactly what to do, where to do it, and what proof is required. This helps keep standards consistent across all properties.

SparkList reduces back-and-forth messages by giving cleaners clear visual instructions and giving managers structured proof once the job is completed.

SparkList uses simple pay-as-you-go pricing based on your average number of active properties each month. Your first property is free, paused properties are not billed, and you can pause, reactivate, or add properties anytime.

There is no separate free trial. Your first active property is free every month and includes all features.

An active property is a property that can be used for checklists, tasks, and team activity during the month.

A paused property is kept in your account, but it cannot be used by your team while paused. Paused properties are not billed, and your data stays saved.

Yes. The price per property decreases as your number of active properties grows.

No. SparkList has transparent property-based pricing. Optional AI credits may be available, but they are not required to use the core app.

No. Cleaners and service providers do not pay to use SparkList. Billing is handled through the manager account.

We accept major credit cards through Stripe. Where applicable, payments may also be processed through Apple or Google.

Yes, of course. We offer custom billing beyond 70 properties. Please contact us at andrea@sparklist.io.

Yes. SparkList is designed to comply with GDPR requirements for data protection and privacy.

Your data is stored on European servers.

Yes. Photos are stored securely and are only accessible to authorized users in your SparkList account.

SparkList photos include timestamps and location data, which can help support damage claims with platforms, owners, or insurers. Final acceptance depends on the platform or insurance provider.

You can contact SparkList by email at andrea@sparklist.io or on WhatsApp at +33 7 56 91 30 27.

Yes. We offer personalized demos by appointment.